Features

Everything you need to run modern F&B ordering

From customer self-ordering to merchant operations, payments, and delivery—OrderlaFOS brings pickup, dine-in, and delivery into one connected platform.

Platform

Core Features

Four apps working together so customers order smoothly and your team stays in control.

Product Description Key highlights
Customer Ordering App Customer Ordering App
A fast, mobile-first PWA for browsing menus, customizing items, paying online, and tracking order status—no app store download required.
  • Pickup, dine-in & delivery
  • Stripe & store balance checkout
  • Membership & rewards
  • Real-time order updates
Mobile Seller App Mobile Seller App
Accept and manage orders on the go, toggle item availability, handle inventory, and use the built-in mini POS when you need counter service.
  • iOS & Android
  • Order alerts
  • Mini POS mode
Admin Management Dashboard Admin Dashboard
Run menus, outlets, promotions, customers, and reports from one backoffice—built for owners and managers who need the full picture.
  • Menu & outlet control
  • Sales analytics
  • Staff-friendly workflows
Queue Display Screen Queue Display Screen
Show preparing and ready orders on a TV or tablet so pickup queues move faster and customers know exactly when to collect.
  • Live queue board
  • Reduced counter crowding
  • Better pickup flow
Capabilities

Built for daily F&B operations

Practical tools that reduce queues, grow repeat visits, and keep your team aligned.

Ordering & fulfillment

Support every service mode your outlet offers.

Feature Description
Pickup orders
Let customers order ahead and collect when ready.
Dine-in ordering
Table-friendly flows for in-store self-ordering.
Delivery workflows
Coordinate send-by-rider orders alongside pickup and dine-in.
Live order status
Keep customers informed from placed to ready.

Payments & delivery

Accept payments, top up wallets, and book deliveries without leaving OrderlaFOS.

Feature Description
Delivery with DelyvaNow
Integrate with DelyvaNow to compare courier rates, book deliveries, and track riders—use partners such as Lalamove or Grab Express when available in your area.
Stripe payment methods
Accept debit and credit cards, FPX, Apple Pay, and Google Pay at checkout—secure processing, settlement, and reporting through Stripe.
Store balance wallet
Let members hold store credit in a wallet, top up online via Stripe, pay orders with balance, and view their transaction history in the customer app.

Growth & loyalty

Turn first-time buyers into regulars.

Feature Description
Membership programs
Offer tiers, perks, and member-only pricing.
Points & rewards
Reward repeat purchases with flexible loyalty rules.
Promotions
Run campaigns that nudge larger baskets and return visits.
Sales insights
Track performance with order and customer analytics.

Back-office control

Manage the business without switching tools.

Feature Description
Menu management
Update items, modifiers, and availability in one place.
Inventory visibility
Stay on top of stock and item availability across channels.
Customer records
See order history and membership activity at a glance.
Multi-outlet ready
Scale from a single cafe to multiple locations.